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usspogy.pngWILLCOR created a web-based Collaborative Work Environment (CWE) that effectively adapts to organizational processes and culture. CWE provides users with an Integrated Digital Environment (IDE) to access and process a common set of documents regardless of user location or platform. CWE is a mature, robust system; a single point IDE tool (web, database, windows, and architecture); with an ongoing product improvement process with separate test site and beta testing — where ideas and suggestions fuel new product improvements.

Features of CWE include:

Virtual Project Office - A virtual work environment that provides all authorized users with access to standardized applications (e.g., MS Project) ensuring compatibility of document formats regardless of the user's location or platform.

  • Collaborative Working Groups - A group or team with exclusive access to a section of the virtual environment. Each group decides who has permission to view its contents.
  • File Upload - Enables users to upload and manage files in real time. All users are
    immediately notified via e-mail of new files added to their area.
  • List Users - Listing of users (program/working group) that includes name, title, contact
    information, e-mail addresses, etc.
  • Global Calendar - Provides users with upcoming event information at the program or
    working group level.
  • What's New - Automatically informs users of new files, messages, and calendar events that
    have been added since they last logged into the system.
  • 24-Hour Help Desk - Continual round-the-clock assistance for users.
  • Virtual team workspaces
  • Group mgmt & calendar
  • Action items/issues tracking
  • Threaded feedback areas
  • Document management
  • Auto e-mail notifications
  • 24/7 customer service
  • Site tailored to client
+
  • Industry benchmarking
  • CWE best practices
  • Quality management
  • Process improvement
  • Process automation
  • Lessons learned
  • Proven methodology
  • User mobility
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  • Reliable accessibility to key
    material & intellectual capital
  • Quicker resolution
  • Increased productivity of project teams
  • Frequent reuse of successful
    methods, practices, and solutions
  • Quicker transitions following
    personnel changes

TECHNOLOGY + PROCESS IMPROVEMENT = HIGH PERFORMING CWE