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WILLCOR
created a web-based Collaborative Work Environment (CWE) that
effectively adapts to organizational processes and culture.
CWE provides users with an Integrated Digital Environment
(IDE) to access and process a common set of documents regardless
of user location or platform. CWE is a mature, robust system;
a single point IDE tool (web, database, windows, and architecture); with
an ongoing product improvement process with separate test
site and beta testing — where ideas and suggestions
fuel new product improvements.
Features of CWE include:
Virtual Project Office
- A virtual work environment that provides all authorized
users with access to standardized applications (e.g., MS Project)
ensuring compatibility of document formats regardless of the
user's location or platform.
- Collaborative Working Groups
- A group or team with exclusive access to a section of
the virtual environment. Each group decides who has permission
to view its contents.
- File Upload
- Enables users to upload and manage files in real time.
All users are
immediately notified via e-mail of new files added to their
area.
- List Users
- Listing of users (program/working group) that includes
name, title, contact
information, e-mail addresses, etc.
- Global Calendar
- Provides users with upcoming event information at the
program or
working group level.
- What's New
- Automatically informs users of new files, messages, and
calendar events that
have been added since they last logged into the system.
- 24-Hour Help Desk
- Continual round-the-clock assistance for users.
- Virtual team workspaces
- Group mgmt & calendar
- Action items/issues tracking
- Threaded feedback areas
- Document management
- Auto e-mail notifications
- 24/7 customer service
- Site tailored to client
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- Industry benchmarking
- CWE best practices
- Quality management
- Process improvement
- Process automation
- Lessons learned
- Proven methodology
- User mobility
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- Reliable accessibility to key
material & intellectual capital
- Quicker resolution
- Increased productivity of project teams
- Frequent reuse of successful
methods, practices, and solutions
- Quicker transitions following
personnel changes
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TECHNOLOGY + PROCESS
IMPROVEMENT = HIGH PERFORMING CWE |
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